Are you a dell laptop customer? Dont go to dell service centre, if your laptop is not covered under warranty. Even if you pay also, they wont service any hardware related issues.
I have an inspiron machine, which I have been using for 2 years. On the first day after expiring the warranty, my webcam stopped working. Later, bcoz of my careful usage, its hinge also got broken. I didnt mind that too.. But each time, I am opening my laptop, black plastic pieces of laptop flip used to come out broken. So finally I decided to repair it.
So I took my laptp to dell service centre at domlur(bangalore).
How to go: from madiwala: get any buses goin to domlur(all indira nagar buses) and get down before the domlur over bridge. There you can see the dell office.
I went there and entered to the office. The sweet receptionist asked me for my name, laptop service tag and my signature. After completing the form she asked ,whether my laptop is under warranty period? Since it was not under warranty , they were not supposed to repair my laptop. I got disappointed. Suddenly she took and started writing a phone number. “manasil laddu potti” [malayalam] . It was not her phone number, as I was expecting. She gave me some private laptop service centre number[near city market].
I took that piece of paper along with my 2.5 Kg weighing laptop and walked into the burning sun.
I should have called them before going there.
Dell customer care number : 1800 425 8045 [toll free].
*Later I repaired my laptop myself.. Check for next post to see how I did that…